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WiseGlow Auto

Trust & Privacy

Checked once.
Kept private.

Verification protects the fleet and puts you on the policy. The documents it takes to get there are handled accordingly.

01

Why we verify

The fleet is rare, high-value and performance-focused. Verification is what keeps a vehicle available and in the condition it left the hub — not an administrative hurdle bolted onto the booking.

It is also what places you on the fleet policy. A driver we have not checked cannot be covered, and a vehicle we cannot cover does not leave.

02

How your documents are handled

Documents are submitted through a private verification link, sent after a reservation request and valid only for a limited window. Once it expires the link stops working and a new one has to be issued. Please use that route rather than email — we will never ask you to send identity documents by email.

They go to the people who have to see them: our team, the insurer assessing your booking, and the DVLA and verification providers used to confirm licence entitlement. They are never sold.

03

Discretion, and its limits

We do not publish client names, photograph deliveries for marketing, or discuss who is renting what. Your delivery address and itinerary are operational details, not content.

What we will not pretend: vehicles of this value carry tracking and telematics, and some carry dashcams. We use that to find a vehicle that is missing or overdue, to investigate an incident, and to handle claims — not to watch where you go. Access is restricted to people with an operational, safety or legal reason to look.

What we commit to

The full detail sits in our privacy policy.

In transit
Documents are sent over an encrypted connection, never by email.
Access
Access controls, audit records and limited staff access.
Retention
Verification documents are deleted or minimised as soon as they are no longer needed — sooner than the six years core rental and claims records are held for.
Who sees it
Our team, the insurer assessing your booking, and the DVLA and verification providers used to check licence entitlement.
Decisions
Final driver approval is made by a person, not automatically.
Your rights
Request a copy, a correction, or deletion of your information at any time.

Choose the vehicle first.

Verification comes after your request is reviewed — nothing is uploaded before then.

View the fleet